Under the supervision of the Practice Manager and Director, of the Internal Medicine the incumbent is responsible for all nursing and clinical nursing services. This requires direct nursing care, clinic administration, patient flow coordination and supervision of clinic nursing staff. Interaction with faculty, residents, patients and staff to maximize patient care and, ensure patient safety, resident satisfaction and patient satisfaction. Coordinate and assign tasks and duties the activities of all nursing and supplemental staff based on established protocols, policies and procedures. Administrative responsibilities include, but are not limited to, providing supervision of the nursing staff, ensuring that all applicable policies and JCAHO standards are maintained at all times, planning for and adjusting staffing on a daily basis to maintain efficient and adequate operations, conducting assist in the evaluation process, maintaining yearly staff competencies, providing all necessary training for new and existing staff and the maintenance and upkeep of the practice. The incumbent is responsible for managing the Quality Assurance process and, reviewing staff timesheets for accuracy based on the daily schedule. Incumbent maintains professional standards.Qualifications
Ability to travel to Westwood/LAX locations for mandatory 2 or 4-week training upon hire. Current California LVN license. Possession of BCLS certification. Ability to accurately screen and triage acute patients. Ability to recognize abnormal laboratory values and report to Physicians. Excellent blood withdrawal and IV skills. Skill in usage of medical diagnostic equipment, as well as working knowledge of instruments and supplies required to perform clinical procedures and physical examinations. Ability to effectively elicit salient clinical information such as presenting complaints from patients and referring professional, and make appropriate assignments based on established guidelines. Ability to accept direction from administration and act promptly. Ability to establish and maintain cooperative working relationships with patients, peers, physicians and administrators. Ability to effectively elicit salient clinical information such as presenting complaints from patients and referring professional, and making appropriate assignments based on established guidelines.
Skill in listening perceptively, conveying awareness and responding to patients and visitors with health concerns using tact and discretion. Skill in listening perceptively, conveying awareness and responding to patients and visitors with health concerns using tact and discretion. Ability to interact diplomatically and sympathetically with patients, their families, and general public in a high volume, continuous public setting. Skill in preforming with frequent interruptions and/or distractions including the ability to accept equivocal circumstances and responds to changing priorities and deadlines. Ability to maintain equanimity in the face of resistance, indifference and hostility. Ability to maintain confidentiality and to work with sensitive and confidential information using discretion and judgement.
At least 2-3 years of experience as an LVN. Preferred: Working knowledge of the physician practice operations. Working knowledge of UC’s based registration system Care Connect, appointment scheduling system and order entry system. Spanish speaking skills